Frequently asked questions
General
Is the service free?
Yes, it is free for you. Banks pay us a commission only after a loan is actually disbursed.
Loans
Do you guarantee approval?
No. The bank decides. We help your application reach suitable banks.
Does approval mean I have received the money?
No. After approval you accept the offer and sign the contract with the bank.
How applications are routed
How many banks will see my application?
Only one at a time. The next bank receives it only after the previous one declines or its deadline passes.
Insurance
How does an insurance request work?
You choose a product, fill in the details, the insurer sends a quote and you decide whether to accept it.
Commissions
Does commission affect the order of banks?
The order follows eligibility. Commission may only be considered among banks that already suit you and never overrides your requirements.
Your data
How do I withdraw my consent?
In the Consents section of your account. In-progress applications will be cancelled.